General frequently asked questions
Does everyone get a window seat?
Our aircraft have two seat configurations. One offers a centre aisle and a single seat either side and the other a single seat and a double seat seperated by an aisle. The middle seat is a great place to sit if you want to take in views from both sides of the aircraft and is also good for those taller people who can benefit from extra leg room.
Do you offer a pickup and drop off service?
Yes we do, our complimentary pickups are carried out approximately 45 minutes prior to the departure time of your scenic flight. We'll also take you back to your accommodation upon your return.
Does the Bungle Bungle helicopter flight have doors on or off?
The doors during the Bungle Bungle helicopter flight are generally off, however, if you do have a special request we can contact the helicopter operator and put a request forward for you.
Can I pay for my tour on the day?
To secure your tour and to avoid disappointing others who may wish to book but cannot due to unpaid bookings we require payment to confirm your scenic tour.
Do you have toilets on the aircraft?
Our private fully equipped passenger terminal has bathroom facilities for use prior to departure. Our aircraft are not fitted with bathroom facilities.
I've found a cheaper price elsewhere, do you price match?
Why don't you phone us on free call 1800 095 500 and discuss what you've found? Aviair is never undersold! We'll never be the cheapest in town but we'll sure give you more! All our aircraft are air conditioned, we offer complimentary resort transfers, access to an exclusive spacious lounge, individual pilot commentary over our inflight PA system, and we operate the youngest aircraft fleet in town comprised of 8 Cessna Grand Caravan Prop Jet aircraft.
Charter and Group Sales
Do you offer a discount for groups?
Yes we do cater for group travellers. We can either offer a discount for groups of more than 9 passengers traveling together in a tour, or we can offer a private aircraft charter that can be tailormade to suit your individual needs.
Do you offer charter flights?
Our Cessna Grand Caravan aircraft are available for private charter either on an adhoc basis for private scenic air tours or for regular contract work. Please contact us on free call 1800 095 500 to discuss your aircraft charter needs.
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